How To Recognize A Leak

Signs of a Gas or Product Release

Sight	A pool of liquid on the ground near a pipeline. A rainbow sheen on water. Dead or discolored vegetation amid healthy plants. Water bubbling or being blown into the air. A low-lying, dense white cloud or fog originating near the pipeline location. Frozen ground near the pipeline. Fire or explosion near the pipeline.
Sound	An unusual hissing or roaring sound coming from the vicinity of the pipeline or connecting facility.
Smell	Any strange or unusual odor in the area of the pipeline. Some Enterprise Products pipelines transport natural gas, which is odorless in its natural state and have mercaptan added to odorize the product. Mercaptan is a chemical odorant that aides in leak detection and has a rotten egg smell.

Your first concern should be for your safety and the safety of those around you.

Leave the suspected incident area immediately, walking upwind (and uphill if possible) and stay out of low lying areas.
Abandon any equipment being used in or near the area.
Notify Enterprise Products at 888-883-6308 from a safe location so the leak can be verified and necessary corrective measures taken.
Notify your local fire, police or sheriff’s department or the state police by calling 911. Advise them of the location and nature of the emergency.
Advise others not to enter the area (as well as yourself) prior to the arrival of law enforcement officials.
Do not drive into an area in which you encounter a leak or vapor cloud.
Do not ignite a match, start or stop an engine or automobile, use a telephone or switch on/off an electric light or appliance.
Do not attempt to extinguish any fire.
Do not attempt to operate any pipeline valves yourself.
Do not use cell phones or any other electronic devices near the suspected emergency area.